Welcome To TechLink

SolutionStart is proud to offer TechLink, The fastest and most compliant way to get support and access your SolutionStart account.
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Quick, Easy & Compliant Access

TechLink is a powerful and compliant communication tool installed on all workstations managed by SolutionStart. You're just a few clicks away from requesting support, viewing tickets, approving quotes, and much more. Requests you make through TechLink automatically create a ticket in our system which helps us address them in the most efficient way possible.

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SolutionStart is just a few clicks away. Once logged in to your workstation, a shortcut to the application can be found on your computer's desktop.

Features

TechLink provides quick, easy, and direct access to your SolutionStart account. While there are many features to explore, some may be limited depending on assigned user permissions.

  • Request help with technical issues

  • View support tickets status and monitor progress

  • Verify active SolutionStart staff when arriving onsite

  • Explore the Learning Center

  • Provide feedback on customer support

  • View current and past invoices
  • View and approve quotes

  • Access the Payment Portal

Frequently Asked Questions

While TechLink is the fastest, easiest, and most direct method to request support, you can also reach us by phone or email.

SolutionStart is Here for You

We are passionate, driven, and friendly IT experts that are here to help you succeed and gain confidence in your technology. When you need help with technical issues, have peace of mind knowing we are close by to get you back up and running with minimal to no downtime.
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